What was the full-year financial performance?

Revenue was ₹4,327 crore and EBITDA was ₹648 crore, a margin of 15.7%. This was a 200-basis-point improvement year-on-year.

How did the Media division perform?

It posted a loss of ₹175 crore for the year. Management has deferred detailed profitability metrics for Media until the end of Q2 FY27.

What is the status of the Agent X AI platform?

It is an AI platform with 23 active customers and 21 production assistants. It has moved from pilot to live deployments.

What is the outlook for FY27?

Management called it a recovery year. The cautious tone is tied to the unresolved Media loss, which ate nearly a quarter of full-year EBITDA.

Concalls · Software Services · Small cap

Hinduja Global Solutions signs a record 79 clients, but Media still bleeds

Full-year revenue hits ₹4,327 cr with EBITDA margin at 15.7%. The core business is winning, but a ₹175 cr Media loss is the drag.

— 3 earlier stories on Hinduja Global Solutions Ltd. →

HGS By Tipsheet Editorial 5 Jun 2026 · 7:22 PM IST Verify on BSE · NSE

Mkt cap₹1,880 cr

P/E58.41×

ROE1.58%

Debt / eq.0.20

79 New client signings in FY26, a company record.

What's new

HGS signed 79 new clients in FY26, its strongest year for additions.
Agent X AI platform is live with 23 customers and 21 production assistants.
Media division loss hit ₹175 cr; profitability details deferred to Q2 FY27 end.

Why this matters

The record client haul shows the BPO core is competitive. Agent X AI is moving from pilot to production. The problem is Media. A ₹175 cr loss is significant against full-year EBITDA of ₹648 cr, and management is not yet ready to quantify a path to profit. The deferred update is a red flag.

What we're watching

Media profitability metrics, now promised for end of Q2 FY27.
Whether Agent X AI can scale beyond its initial 23 customers.
FY27 recovery claims, which hinge entirely on fixing the Media loss.

The full read

Hinduja Global Solutions closed FY26 with record client wins and margin improvement, but its Media division remains an open wound. Revenue reached ₹4,327 crore with EBITDA of ₹648 crore, a margin of 15.7%. That is a 200-basis-point gain. The core BPO business delivered. Management says it signed 79 new clients, the most in a year, and its Agent X AI platform is live with 23 customers. The problem is Media. It lost ₹175 crore in the year, and the company will not share a recovery plan until the end of the next quarter. Management called FY27 a recovery year. The recovery hinges on a fix for a division that cost the company a quarter of its profit.

Questions answered

What was the full-year financial performance?: Revenue was ₹4,327 crore and EBITDA was ₹648 crore, a margin of 15.7%. This was a 200-basis-point improvement year-on-year.
How did the Media division perform?: It posted a loss of ₹175 crore for the year. Management has deferred detailed profitability metrics for Media until the end of Q2 FY27.
What is the status of the Agent X AI platform?: It is an AI platform with 23 active customers and 21 production assistants. It has moved from pilot to live deployments.
What is the outlook for FY27?: Management called it a recovery year. The cautious tone is tied to the unresolved Media loss, which ate nearly a quarter of full-year EBITDA.

Mentioned: 79 new clients · Agent X AI · ₹175 cr Media loss

Primary source BSE · NSE · Tijori

An independent reading of the company's own disclosure — the primary filing above is the final word.

Story so far

All notes on HGS →

5 Jun 2026 · 7:22 PM IST Hinduja Global Solutions signs a record 79 clients, but Media still bleeds
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